Questions, answered plainly.
The things people ask us most, without the sales fluff. If yours isn't here, just send us a message.
How does the free first website offer work?+
For your first project with us, we don't charge for the design and build. You only cover the hosting for the site. It's how we prove the work before you commit to anything bigger — no retainer, no long contract attached to it.
What does hosting cost?+
Hosting is billed at cost and depends on the setup your site needs — a simple marketing site costs far less to run than one with heavy media or custom backend features. We tell you the exact figure before anything goes live, so there are no surprises.
How long does a website take?+
Most small business sites go from kickoff to live in a matter of days rather than months, assuming content and images are ready. Larger builds with more pages or custom functionality take longer, and we give you a timeline up front.
What's included in a website build?+
A modern, mobile-first design, responsive layout across devices, sensible on-page SEO basics, fast loading, contact forms, and deployment. We handle the technical setup so you don't have to think about it.
How does ad management pricing work?+
Ad management is a separate monthly fee for strategy, creative direction, campaign setup, and ongoing optimisation. Your ad spend — what you pay Meta, Google or TikTok — is always separate and goes directly to the platform. We scope the management fee to the size and complexity of the account.
Which ad platforms do you run?+
Meta and Instagram for paid social, Google for search and shopping intent, and TikTok for short-form video. We recommend the mix based on where your customers actually are, not on what's trendy.
Do you work with clients outside the EU?+
Yes. We're based in the EU and work with local businesses here as well as international clients remotely. Everything runs over email and calls, so timezone differences are easy to work around.
Who owns the website and content?+
You do. Your text, images, branding and the finished site are yours. We don't hold your content or your accounts hostage.
Can you guarantee results from ads or SEO?+
No honest agency can. We can guarantee sound strategy, careful testing and transparent reporting — results depend on your market, offer, budget and competition.